Important Information Regarding COVID-19

We hope this message finds everyone and their families safe and healthy. We appreciate your patience and cooperation as our community has navigated through these difficult couple of months. As always, our mission has been to provide safe, competent dental care for your families in a clean, hygienic facility. With all of the recent changes, that commitment to your health and safety remains our sole priority.

As of Tuesday, May 26, 2020, we will begin seeing our patients again with some modifications based upon the guidelines set forth by Center for Disease Control, American Dental Association, OSHA, and Delaware’s Department of Health & Human Safety. While we have always maintained strict infection control protocols, we continually check with these agencies for any up to date guidelines or mandates they may make during this evolving situation.

When it comes time your next appointment, you will notice some noteworthy changes to the office to reinforce our already strict infection control standards. We have enclosed some treatment rooms to contain any aerosol generated by certain dental procedures, installed air purifiers, and invested in UV light equipped Air Scrubbers installed in each of our three rooftop HVAC units to cleanse and purify the office air of all bacteria, molds and viruses continually.

As we take the proper steps to reopen our office, we are committed to the adhering to the safest practices to support the well-being of our community, staff, and families.

 Please review the following guidelines regarding appointments in our office:

  • You will still receive communication from our office prior to your appointment such as a confirmation call and a text message. The text message will contain a link to a secure coronavirus screening questionnaire. The questionnaire must be completed prior to your appointment, and is mobile friendly, allowing you to complete it on your phone or tablet.
  • To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms.
  • We have implemented a “virtual waiting room.” When you arrive in our parking area, please remain in your vehicle and we will provide you a phone number to text when you have arrived. The traditional waiting room has been temporarily suspended, as recommended by the CDC, to allow for proper social distancing.
  • One of our dental assistants will meet you at your vehicle, they will review your questionnaire with you and then take your temperature with a no-touch, forehead thermometer. 
  • You will be required to rinse with 1.5% hydrogen peroxide solution prior to your appointment in the exam room before your provider begins your appointment.
  • We are limiting how many patients are permitted in the office at one time. Patients 18 years and older are to enter for their appointments unaccompanied. Please leave additional family members at home. Exceptions only include minors who must come with one legal parent or guardian, and patients who require translation services or require assistance of a caregiver for their appointment.
  • As Delaware Governor Carney has mandated, you will need to be wearing a face mask to enter the office. If you don’t have one, we will provide you with one.
  • Upon entry to the office you will be required to wash your hands with our hand sanitizer.
  • You will be required to rinse with 1.5% hydrogen peroxide solution prior to your appointment in the exam room before your provider begins your appointment.
  • Any treatment consent forms will be handled electronically, prior to your appointment.
  • Following your procedure, you need to replace your face mask and our dental assistant will kindly escort you back to our parking area.

We thank you, in advance, for cooperation with these updated safety protocols. We value your trust and loyalty, and we look forward to welcoming back our patients, neighbors, and friends in the safest way possible.

Please view and share our latest COVID-19 Symptom Comparison Chart with your friends and family.

For further information, including measures to keep yourself healthy, visit the following links: